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Collections Specialist

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to

Posted on September 19, 2017

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system. **Job Description:** At Regions, we are currently seeking a Collections Specialist I to conduct inbound and outbound collection calls for the purpose of resolving the delinquency status of past due customers. This is a fast paced environment where excellent customer service skills are crucial and proficiency in typing / keyboarding is huge plus. **Primary Responsibilities** + Collects delinquent payments + Works with customers to prevent liquidation while minimizing company interest losses + Documents activity This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week. This position may be incentive eligible. **Requirements** + High school diploma or GED **Skills and Competencies** + Accurate typing, spelling and grammar skills + Familiar in applicable computer software systems to include word processing, databases and spreadsheets + Excellent written and oral communication skills + Excellent organizational and customer service skills + Good analytical and problem solving skills, including attention to detail **Must be able to work the following schedule:** Monday Thru Friday 9am to 6:30pm OR 10am to 7pm with occasional Saturdays 8am to 12pm. **Location:** Hoover, Alabama EEO/AA/Minorities/Females/Disabled/Veterans **About Regions** At Regions, our culture focuses on five core values that are a commitment to how we will do business: + Put people first + Do what is right + Focus on your customer + Reach higher + Enjoy life Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering. EEO/AA/Minorities/Females/Disabled/Veterans

Collections Client SVC ADV I

Bbva Compass BIRMINGHAM ,AL

Overview At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools

Posted on September 19, 2017

Collections Specialist- Recovery

Regions Bank Hoover ,AL

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to

Posted on September 19, 2017

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system. **Job Description:** At Regions, we are currently seeking a Collections Specialist I to conduct inbound and outbound collection calls for the purpose of resolving the delinquency status of past due customers. This is a fast paced environment where excellent customer service skills are crucial and proficiency in typing / keyboarding is huge plus. **Primary Responsibilities** + Collects delinquent payments + Works with customers to prevent liquidation while minimizing company interest losses + Documents activity This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week. This position may be incentive eligible. **Requirements** + High school diploma or GED **Skills and Competencies** + Accurate typing, spelling and grammar skills + Familiar in applicable computer software systems to include word processing, databases and spreadsheets + Excellent written and oral communication skills + Excellent organizational and customer service skills + Good analytical and problem solving skills, including attention to detail **Additional Preferences** + A minimum of three (3) years of collection experience is strongly preferred. **Must be available to working the one following schedules:** Monday thru Friday 8:00am to 4:30pm OR 9:30am to 6:00pm OR 10:30am to 7:00pm with one late night that shift will be 11:30 am to 8:00pm each week. Along with 1 Saturday from 8am to 12pm every quarter. **Location:** Hoover, Alabama EEO/AA/Minorities/Females/Disabled/Veterans **About Regions** At Regions, our culture focuses on five core values that are a commitment to how we will do business: + Put people first + Do what is right + Focus on your customer + Reach higher + Enjoy life Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering. EEO/AA/Minorities/Females/Disabled/Veterans

Customer Account Specialist (Collections)

Republic Finance Birmingham ,AL

Job Description: Customer Account Specialist (Collections)Job ID2017-1696Address5880 Trussville Crossings Blvd, Ste 112CityBirminghamStateAL

Posted on September 19, 2017

<h3>Job Description</h3><div><div><div>Customer Account Specialist (Collections)<div><div><div>Job ID2017-1696<div></div>Address5880 Trussville Crossings Blvd, Ste 112<div></div></div><div>CityBirmingham<div></div>StateAL<div></div></div></div></div></div>More information about this jobOverview and Responsibilities<div><div><div><p>The Customer Account Specialist will work out of one of our branch locations assisting customers with delinquent accounts. This position provides a unique opportunity to work with customers in their time of need to help determine the best way to resolve their past due account.Job Responsibilities are as follows:</p><p></p><ul><li>Contact delinquent customers for the repayment of past due debt as assigned.</li><li>Professionally communicate with customers to negotiate commitment agreements or repayment plans that benefit Republic Finance.</li><li>Responsible for curing past-due accounts while at the same time seeking solicitation opportunities during these customer interactions.</li><li>Responsible for loan production through these solicitation efforts.</li><li>Maintaining current or seeking new relationships with third party attorneys and private process servers.</li><li>Follow policies and procedures as well as applicable regulations when determining suitable collection solutions, such as the Fair Debt Collections Law and U.S. Bankruptcy Codes and Federal Rules.</li><li>Executing civil lawsuits, wage garnishments, and repossessions for the purpose of collections through the legal court system to force involuntary repayment of debt.</li><li>Use of credit bureaus, Accurint, Pacer, trustee sites and other internet sources.</li><li>Use of ABS Vision, Microsoft Excel, and Microsoft Word to perform daily duties.</li><li>Apply the legal payment method when applying payments.</li><li>Responsible for understanding and being proficient in the bankruptcy and insurance claims process to assist the Branch Manager on an as-needed basis. These duties include:<ul><li>Reviewing bankruptcy recommendations and working with bankruptcy attorneys once determined course of action to object, surrender, redeem or reaffirm the debt for the purpose of collections through the U.S. Bankruptcy Court to ensure fair treatment.</li><li>Working with attorneys, bankruptcy courts, the Collections and Bankruptcy Center, and third party vendors to secure fair and adequate treatment on eligible claims.</li><li>File and follow up on all insurance claims.</li><li>Ensure proof of claims are filed through the Collections and Bankruptcy Center.</li><li>Post bankruptcy payments.</li></ul></li></ul><div></div></div></div>Qualifications<div><div><div><ul><li>High School Diploma or equivalent; however, 4 year degree is preferred.</li><li>3-5 years of banking and finance background with prior collections experience preferred.</li><li>Must have the ability to work in a fast-paced environment.</li><li>Must have good organizational and time management skills to prioritize tasks to problem solve creatively and make analytical decisions.</li><li>Demonstrate the ability to negotiate, instruct and persuade others.</li><li>Must take initiative and must work well under minimal supervision while staying self-motivated.</li><li>Interact with internal and external customers in a sensitive, tactful, and professional manner.</li><li>Must be very familiar with federal, state, and local collection laws, rules, and regulations and company policies and procedures for day to day operations.</li><li>Must have a working knowledge of the loan system and be proficient in Microsoft Excel and Word.</li><li>Professional appearance with positive attitude.</li><li>High attention to detail.</li><li>Must pass all pre-employment tests, drug screening, and criminal background screening. Must have a satisfactory credit history.</li></ul><div></div></div></div>Benefits<div><div><div><p>Weoffer a competitive compensation and benefits packageincluding:</p><ul><li><span class="long-word">Health/Dental/Vision</span></li><li>Paid Vacation</li><li>401 (K) and employer match</li><li>Company provided Life Insurance & Long Term Disability</li></ul><p>Additional benefits with Republic include:</p><ul><li>Regular drawings for sporting event tickets</li><li>Employee of the Month Program</li><li>Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society</li><li>Beautiful offices with a friendly team environment</li></ul><p><em>Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace. </em></p><p></p><p></p><div></div></div></div><div>Options<div><div>Apply for this job onlineApply</div><div>Share</div><div>Email this job to a friendRefer</div></div><div><div><div>Share on your newsfeed</div><div></div></div>Need help finding the right job?<div><div><div>We can recommend jobs specifically for you!Click here to get started.<div></div></div></div><div></div><div><div>Go back to the welcome page</div></div><div>Application FAQs<p>Software Powered by iCIMS<br />www.icims.com</p></div></div></div></div></div></div></div></div></div><h3>Company Description</h3><div>Joining the Republic Finance Team means not just having a job, but that you are taking the first step in pursuing an exciting and rewarding career! At Republic Finance, we pride ourselves on investing in our employees and providing internal advancement opportunities. As a Republic Finance team member, you will be provided with on-the- job-training in order to better understand our products and services, as well as the tools to best service our customers’ financial needs. We reward success and offer potential growth opportunities in as soon as 18-24 months. With more than 165 branches in 8 states, we are well known for our boutique-lending experience across the south. Providing assistance with financial emergencies, loan consolidation, back to school expenses and home improvement expenses are just some of the numerous services we offer our customers.<br/><br/>In addition to providing exceptional customer service and financial guidance to our communities, we understand and value the importance of giving back to them. Republic Finance is a proud supporter of multiple charities including the Juvenile Diabetes Research Foundation (JDRF) and the American Cancer Society (ACS). Our fundraising efforts throughout the year support these charities, while allowing us the opportunity to recognize our employees for their individual and team contributions.<br/><br/>We are seeking highly motivated individuals who possess an entrepreneurial mentality, in addition to exceptional customer service skills. Republic Finance offers a competitive salary and benefits package, as well as a first class working environment.</div>

Asset Protection Specialist - Tutwiler Farm

J.C. Penney Company, Inc. Birmingham ,AL

Job Description: General DescriptionAre you interested in the Criminal Justice field, but not the least bit interested in riding around in a patrol car? Are you interested in learning how to run a business

Posted on September 19, 2017

Job Description<p><b>General Description</b></p><p>Are you interested in the Criminal Justice field, but not the least bit interested in riding around in a patrol car? Are you interested in learning how to run a business and how profitability is affected by having a sound, theft-free, safe work environment? Would you describe yourself as a confident, dedicated and able to directly handle difficult customer situations with ease? Well…being an Asset Protection Specialist at JCPenney might be the position for you! Come be a part of our team.</p><p><br>The AP Specialist’s role is to keep their store safe and profitable at all times by executing company programs and investigating any suspicious customer or associate activities or behavior in the store.</p><p><br><strong>Responsibilities</strong>:</p><ul><li>Coaching – You know how important it is to a) provide the store team with ongoing training and feedback</li><li>Responsible for shrinkage and safety awareness programs – You know how important it is for the store team to understand current shrinkage and safety issues related to store profitability and environment. You lead all of the asset protection communications within the store to let the team know what’s going on what they need to do to create the right store experience.</li><li>Accountable for record maintenance – You are in charge of a lot of detail. The company and law enforcement agencies are depending on you to have complete and accurate reports to assist any investigation that may need to occur for the store. You are always on top of the documentation to ensure everything is complete and in order.</li><li>Participates in court hearings – You’re a pro when it comes to witness stand. Others may get nervous or forget the details under pressure, but not you…You have the facts, you know the facts, and you are more than willing to educate others on the details.</li><li>Workplace safety – You know that having a safe environment is a critical factor in customer satisfaction and associate engagement. You coach associates within the store on best practices and when an event occurs, you are breaking it down to find the root cause of the issue to prevent it from occurring in the future.</li><li>Internal investigations – You know that one of the major causes of loss is store associate dishonesty and unfortunately, you’ve got to keep a close eye on them as well. Sure, it can be awkward to investigate someone that you know by checking bags, setting up surveillance, or interviewing – but it’s absolutely necessary to store profitability.</li><li>Merchandise protection and safety assessment compliance – You periodically walk the sales floor to audit shops to ensure merchandise protection standards as well as operational practices are in compliance with company standards. When they are not, you know who to talk to and what needs to get done.</li><li>Supports organized crime initiatives – You are the eyes and ears on the ground when it comes to company or industry related initiatives to stop organized retail crime. You partner with district teams as well as other retailers to combine forces to identify trends and patterns or collect evidence to stop these crime rings before they even start.</li><li><p>Drive Asset Protection efforts by leveraging the AP Pillars of Shrink Elimination, Safe and Secure, and Team. Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit. Applicants must be 18 years of age or older and have a high school diploma or GED.</p></li></ul><p><strong>Skills and Characteristics:</strong></p><p>Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others</p><p><br>Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes</p><p><br>Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency</p><p><br>Coaching- Coaches others and provides meaningful insights, candid feedback and clear direction to help the team grow, develop and perform; creates an environment of fairness by being approachable and honest<br>Social Intelligence – You can read between the lines and adjust your behavior and actions based on how someone is reacting.</p><p><strong><br/><b>Job Title:</b><br></strong><span>Asset Protection Specialist- Tutwiler Farm</span><br><strong><br/><b>Location:</b><br></strong><span><a href="http://jobs.jcp.com/jobs/location/42160/birmingham-al-united-states">Birmingham, AL, United States</a> - <a href="/jobs/search?cf[jobaddress]=Tutwiler Farm 5060 Pinnacle Sq">Tutwiler Farm 5060 Pinnacle Sq</a></span><br><strong><br/><b>Job ID:</b><br></strong><span>1063416</span><br></p><p><span>J.C. Penney Company Inc.</span><br><span>Plano, Texas</span></p>

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Asset Protection Specialist - Tutwiler Farm

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