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Customer Happiness And Insurance Billing Specialist - Pacific Time

The Customer Happiness and Billing specialist is responsible for assisting in on-boarding, educating, and supporting our custom...

Posted 4 days ago

The Customer Happiness and Billing specialist is responsible for assisting in on-boarding, educating, and supporting our customers from pre-trial inquiries all the way to subscription and beyond. You will also be responsible for helping and guiding our customers with everything insurance and claims billing related. This position requires you to be able to work from 8 am to 5 pm US Pacific Time. The position will require relationship management and communications with customers through calls and tickets. Often, you will be required to remotely help a customer by sharing screens and walking them through the application. The goal is to solve any problems the user has as it relates to using the software and setting up their accounts to submit claims smoothly. You also act as the customers’ liaison with the product team to pass on unique use cases and challenges you see customers experiencing, and how we can help resolve them. You will also use your interactions with customers to help the marketing and sales team in explaining the problems TheraNest helps solve and the key questions and concerns you hear from customers.Requirements<ul> <li>Ability to self-manage your own time and be self motivated.</li> <li>Assimilate information quickly. </li> <li>Comfortable speaking on the phone for long periods of time.</li> <li>Experience with insurance claims and billing. A plus if billing experience is related to mental and behavioral health.</li> <li>Excellent communication skills in English. You need to be able to concisely express your thoughts in writing. Clear writing is required. Blogging experience is a plus.</li> <li>Respond to customer inquiries via phone, email, live chat, occasionally on social channels.</li> <li>Patience and empathy must be your strong suit.</li> </ul> Not For You <ul> <li>If you need to always be told what to do. Even if you’re great at implementing but can’t self-direct, you will not be happy in this position.</li> <li>You’re not comfortable with working in a distributed team and communicating with tools like Hipchat, Slack, etc.</li> <li>If you just hate it when your plans for the day get disrupted.</li> </ul>Benefits<ul> <li>Health and Dental Insurance</li> <li>Book and training reimbursement.</li> <li>Unlimited vacation and sick days</li> <li>Gym stipend </li> <li>401k</li> </ul>

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Group Housing / Reservations Supervisor

Marriott International Birmingham AL, 35202

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make th...

Posted 3 days ago

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we've got – on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Job Summary Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Nursing Supervisor

Diplomat Pharmacy, Inc. Birmingham AL, 35202

Summary: The Nursing Supervisor is responsible for planning, coordinating and directing nursing/clinical care provided to speci...

Posted 3 days ago

Summary: The Nursing Supervisor is responsible for planning, coordinating and directing nursing/clinical care provided to specialty infusion clients, including nursing services provided by other agencies. Manages the nursing team to ensure quality of care is administered in a timely and efficient manner and as prescribed by a licensed physician. Responsible for assuring that nursing team complies with accreditation standards, policies and procedures, and state and federal regulations Ability to self-organize, pre-qualify and maximize field customer service activities. Provides direct patient care as needed. Ability to travel as needed. Education/Experience: Bachelor's Degree in nursing preferred. Graduate of accredited diploma or AD Program may be considered with demonstrated evidence of professional growth and development and as permitted by state regulation required. Previous supervisory experience required, minimum of five years nursing experience required, two years of home infusion experience preferred. Certificates and Licenses: * Current state licensure as a registered nurse required. * CRNI certification preferred. * CPR certification required. * Must have a valid driver license * Must have access to a dependable vehicle with the minimum auto insurance as required below: * $250,000/$500,00 bodily injury * $100,000 property damage OR * $300,000 combined single limit (CSL) Duties and Responsibilities include the following. Other duties may be assigned. * Responsible for oversight and management the nursing team, including schedules and on-call rotation * Completes initial and annual competency with nursing staff * Acts as a back-up to nursing staff to perform direct patient care as needed * Interprets, trends and responds to trends from patient and referral surveys regarding nursing services * May act as the Infection Control/Safety Officer and creates processes for ensuring best outcomes * Works in conjunction with nursing management to create, update and implement processes to increase efficiency, accuracy and safety * Analyze nursing department staffing needs and create solutions by working with senior management * Coordination of care for ongoing patients and new referrals. * Collaboration with pharmacy, advocacy, sales and customer service * Triage emergent calls related to nursing or clinical issues during business hours * Infusion pump programming and troubleshooting * Documentation of activities in electronic medical record * Initiates nursing agency contracts and in maintaining documentation for contract files including updating ancillary provider lists * Coordinates and tracks nursing agency communication, documentation and authorizations. * Maintains knowledge of company policies and federal, state and local regulations. * Keeps current regarding community health issues. * Demonstrates a high degree of personal responsibility regarding accuracy and quality of work. * Performs direct and indirect care to patients in the home or alternate setting. * Develops and ensures appropriate distribution of consumer/patient educational materials. * Assess patients during initial visit for current medical and psychosocial needs. Develop plan of treatment and plan of care. * Completes care conferences as assigned by DON. * Delivery of medications and supplies as requested. * Discharges patients per policy. * Performs well independently and solve problems. * Provides telephonic and face-to-face consumer educational services. * Confers with customers (physicians, patient/family, health care personnel, etc.) during the planning process to establish mutual goals. * Document in computer software system. * Maintain adequate nursing supplies in nursing bag and to be available at every nursing visit. * Communicates the Patient Bill of Rights and Responsibilities to the patients and caregivers, obtains signatures on the Agreement for Services, consent, and other forms as required by law * Participates as necessary in care conferences and meetings related to DSIG patients. * Program and tool development for DSIG programs. * Timely and appropriate documentation as indicated. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities: Directly supervises employees in the Nursing department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Travel Requirement: Up to 25% Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to comprehend and apply principles of basic math while analyzing data and generating reports. Reasoning Ability: Ability to apply principles of logical thinking to a wide range of intellectual and practical problems. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products. Information Security Expectations: While performing the duties of this job, the employee is required to abide by Diplomat's information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Diplomat information, information received by customers, other companies and/or external parties. Knowledge, Skills and Other Abilities: * Time management * Oral and written communication skills * Professionalism * Communication skills * Organization * Customer Service * Detailed * Multi-tasking skills * Ability to work well with various personalities and within a team Physical Demands: * TB screen annually Equal Employment Opportunity and Affirmative Action: Diplomat provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Diplomat complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Nursing Supervisor

National Pharmacy Services, INC Birmingham AL, 35202

Summary: The Nursing Supervisor is responsible for planning, coordinating and directing nursing/clinical care provided to speci...

Posted 4 days ago

Summary: The Nursing Supervisor is responsible for planning, coordinating and directing nursing/clinical care provided to specialty infusion clients, including nursing services provided by other agencies. Manages the nursing team to ensure quality of care is administered in a timely and efficient manner and as prescribed by a licensed physician. Responsible for assuring that nursing team complies with accreditation standards, policies and procedures, and state and federal regulations Ability to self-organize, pre-qualify and maximize field customer service activities. Provides direct patient care as needed. Ability to travel as needed. Education/Experience: Bachelor's Degree in nursing preferred. Graduate of accredited diploma or AD Program may be considered with demonstrated evidence of professional growth and development and as permitted by state regulation required. Previous supervisory experience required, minimum of five years nursing experience required, two years of home infusion experience preferred. Certificates and Licenses: * Current state licensure as a registered nurse required. * CRNI certification preferred. * CPR certification required. * Must have a valid driver license * Must have access to a dependable vehicle with the minimum auto insurance as required below: * $250,000/$500,00 bodily injury * $100,000 property damage OR * $300,000 combined single limit (CSL) Duties and Responsibilities include the following. Other duties may be assigned. * Responsible for oversight and management the nursing team, including schedules and on-call rotation * Completes initial and annual competency with nursing staff * Acts as a back-up to nursing staff to perform direct patient care as needed * Interprets, trends and responds to trends from patient and referral surveys regarding nursing services * May act as the Infection Control/Safety Officer and creates processes for ensuring best outcomes * Works in conjunction with nursing management to create, update and implement processes to increase efficiency, accuracy and safety * Analyze nursing department staffing needs and create solutions by working with senior management * Coordination of care for ongoing patients and new referrals. * Collaboration with pharmacy, advocacy, sales and customer service * Triage emergent calls related to nursing or clinical issues during business hours * Infusion pump programming and troubleshooting * Documentation of activities in electronic medical record * Initiates nursing agency contracts and in maintaining documentation for contract files including updating ancillary provider lists * Coordinates and tracks nursing agency communication, documentation and authorizations. * Maintains knowledge of company policies and federal, state and local regulations. * Keeps current regarding community health issues. * Demonstrates a high degree of personal responsibility regarding accuracy and quality of work. * Performs direct and indirect care to patients in the home or alternate setting. * Develops and ensures appropriate distribution of consumer/patient educational materials. * Assess patients during initial visit for current medical and psychosocial needs. Develop plan of treatment and plan of care. * Completes care conferences as assigned by DON. * Delivery of medications and supplies as requested. * Discharges patients per policy. * Performs well independently and solve problems. * Provides telephonic and face-to-face consumer educational services. * Confers with customers (physicians, patient/family, health care personnel, etc.) during the planning process to establish mutual goals. * Document in computer software system. * Maintain adequate nursing supplies in nursing bag and to be available at every nursing visit. * Communicates the Patient Bill of Rights and Responsibilities to the patients and caregivers, obtains signatures on the Agreement for Services, consent, and other forms as required by law * Participates as necessary in care conferences and meetings related to DSIG patients. * Program and tool development for DSIG programs. * Timely and appropriate documentation as indicated. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities: Directly supervises employees in the Nursing department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Travel Requirement: Up to 25% Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to comprehend and apply principles of basic math while analyzing data and generating reports. Reasoning Ability: Ability to apply principles of logical thinking to a wide range of intellectual and practical problems. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products. Information Security Expectations: While performing the duties of this job, the employee is required to abide by Diplomat's information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Diplomat information, information received by customers, other companies and/or external parties. Knowledge, Skills and Other Abilities: * Time management * Oral and written communication skills * Professionalism * Communication skills * Organization * Customer Service * Detailed * Multi-tasking skills * Ability to work well with various personalities and within a team Physical Demands: * TB screen annually Equal Employment Opportunity and Affirmative Action: Diplomat provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Diplomat complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Sales Floor Dept Supervisor

Lowe's Companies, Inc. Birmingham AL, 35202

Position SummaryThe Sales Floor Dept Supervisor is primarily responsible for leading and enabling a team of associates to deliver ...

Posted 3 days ago

Position SummaryThe Sales Floor Dept Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, managing performance, and ensuring adequate department coverage at all times. The Sales Floor Dept Supervisor has responsibility for both customer facing activities (e.g., greeting customer, clarifying needs and identifying solutions, closing sales) and non-facing activities (e.g., downstocking, inventory management, area recovery). The individual in this role ensures his/her area of the store is in-stock and customer ready at all times while inspiring engaging, customer-focused behavior and driving his/her team to achieve sales and margin goals. The Sales Floor Dept Supervisor must keep management informed, delegate and follow-up on daily tasks, and maintain a clean, safe and secure work environment. In addition to supervising associates in his/her own area, the Sales Floor Dept Supervisor must lead associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments.In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store, or serve as manager-on-duty (MOD).NOTE: The Pro Department Supervisor is responsible for all that is described above while supporting the unique service and merchandising needs of Pro customers. This includes driving execution of Pro sales and service strategy throughout the store, taking lead on the store s top Pro accounts, and coaching/training Pro associates in the store to effectively drive Pro sales and ensure the desired Pro customer experience is delivered. Job RequirementsThis is an hourly full time role generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store. Requires morning, afternoon, and evening availability any day of the week. Requires physical ability to move large, bulky and/or heavy merchandise with or without a reasonable accommodation. Also requires physical ability to perform tasks that may require prolonged standing, sitting, and/or walking with or without a reasonable accommodation.Minimum Qualifications High School Diploma and 3 years of experience in a retail environment OR 5 years of experience in a retail environment 1 year of experience in customer service 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor) Experience providing direction or supervision to teams (with or without direct report responsibility) Experience supporting or participating in the process of training, mentoring and developing associates Experience working cross-functionally Strong working knowledge of Microsoft OfficePreferred Qualifications 3 years of retail customer service experience 3 years of experience supporting the unique needs of Pro customers (for Pro Department Supervisor) Experience in a leadership role with direct report responsibility Experience working in the home improvement retail sector Experience working in a fast paced, dynamic retail environment Experience in key carrying role with manager-on-duty responsibilities Experience using store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.) Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Apply Now Save Job View Saved Jobs Email Job

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Entry Level Supervisor

The Clint Mclain Agency Birmingham AL, 35209

We are looking for a competent Entry Level Supervisor to find business opportunities and manage customer relationships. You’ll ...

Posted Yesterday

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Quality Assurance Supervisor - Pharma/Food/Med Device

Kelly Services, Inc. Birmingham AL, 35202

Kelly Services is currently hiring a Quality Assurance Supervisor for a position with an esteemed client in Birmingham...

Posted 3 days ago

<![CDATA[Kelly Services is currently hiring a Quality Assurance Supervisor for a position with an esteemed client in Birmingham, AL This position will be responsible for the overall quality program of the Donor Center. \n \n Full Time + Direct Hire + Benefits + Relocation Assistance + Bonus (Annual) \n \n This role may require work on weekends, evenings and/or early morning (Rotations). Must be open to a flexible schedule. \n \n Candidates MUST HAVE: \n \n \n\t * Experience in a Pharmaceutical, Food, Medical Device Industry preferred \n\t * Ability to prepare staff and co-hosts internal and external audits \n\t * ASQ certification preferred \n\t * Supervisory experience preferred \n\t * Must possess knowledge and aptitude to learn various computer software; such as word processing, spreadsheets or other related software programs \n\t * Must have excellent organizational skills and be detail-oriented \n\t * Must have ability to interpret SOP's and regulatory requirements \n \n \n Job Responsibilities: \n \n \n\t * Provides advice and consultation to other management team members regarding daily quality assurance issues including donor suitability and/or product quality \n\t * Has the authority to stop production and/or shipment release based on his/her professional judgment and discretion \n\t * Determines if quality activities and manufacturing records are in compliance with SOPs and regulatory requirements; determines the need for corrective actions; ensures proper documentation and determines effectiveness of the action \n\t * Advises other management team members and staff regarding daily quality assurance/quality control issues affecting donor suitability and/or product quality and resolution of same \n\t * Performs final QA review and release for all product shipments and associated documents to ensure shipment meets customer specifications \n\t * Performs regular quality compliance audits of the center activities, i.e., manufacturing records, donor processing, collection, product sampling, processing storage and shipping \n\t * Conducts regularly scheduled staff meetings with respective Quality staff \n\t * Participates in the interviewing and hiring of Quality Assurance Technician and back-up Quality Assurance Technician \n \n \n Identifies desired career path goals of the Quality staff and provides coaching and mentoring to aid the Quality staff in achievement of career goals \n \n \n\t * Writes and presents performance reviews to Quality staff \n\t * Delivers corrective/disciplinary action and termination when Quality staff performance is inadequate \n\t * Collaborates with the Center Manager to complete all audit responses, ensuring that all audits are responded to and closed in required time frames \n\t * Ensures that monthly Quality and Safety meetings discussing SOP changes and regulatory requirements are conducted, documented and minutes are communicated to all center staff \n\t * Obtains certification as a Quality Trainer; responsible for training of center Quality Assurance staff \n\t * Provides support and assists other members of the Center Management Team in efforts to meet the center and company goals \n\t * Analyzes tracking and trending data; determines appropriate actions to improve trending \n \n \n Job Requirements: \n \n \n\t * Bachelor's degree in a Scientific field of study \n\t * At least 3 years of Quality Assurance experience in a Manufacturing facility \n\t * At least 3 years' experience as a Supervisor (hired, fired & trained) \n\t * Must have adequate communication skills and be able to effectively communicate with people at all levels \n \n \n Physical Requirements: \n \n \n\t * Ability to sit or stand for extended periods for up to four (4) hours at a time \n\t * Ability to tug, lift and pull up to thirty-five pounds \n\t * Occupational exposure to blood borne pathogens \n\t * Ability to read and review documents for up to four (4) hours at a time \n\t * Required to enter an environment with a temperature of -30°C or colder \n \n \n Apply Today for Immediate Consideration! \r\n\r\n Why Kelly®? \r\n With Kelly, you'll have access to some of the world's highest-regarded scientific organizations—\r\n\r\nproviding you with opportunities to work on today's most challenging, research-intensive, and relevant \r\n\r\nprojects. Our connections can lead you to innovative scientific pursuits you'll be proud to help \r\n\r\nadvance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 9,000 \r\n\r\nscientific professionals last year.\r\n\r\n You pursued a career in science to fuel your quest for knowledge and your desire to make the world \r\n\r\na better place. Let Kelly fuel your career—connect with us today. \r\n\r\n About\r\nKelly Services® \r\n\r\n As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect \r\n\r\nwith us on Facebook, LinkedIn and Twitter. \r\n\r\n Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, \r\n\r\nIndividuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is \r\n\r\ncommitted to employing a diverse workforce. Equal Employment Opportunity \r\n\r\nis The Law. ]]

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Shift Supervisor Management Trainee

CVS Health Birmingham AL, 35202

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level super...

Posted 3 days ago

Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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Field Supervisor

Nearfield Systems, Inc. Birmingham AL, 35202

Be proud of where you work. Walden Security is one of the nation's largest privately-held security companies, providing a range of...

Posted 3 days ago

Be proud of where you work. Walden Security is one of the nation's largest privately-held security companies, providing a range of security services for commercial high rises, residential communities, manufacturing facilities, government buildings, automakers and more. We believe that people come first, and that investing in our employees is one of the most important aspects of business. And now we want you to join our team. SUMMARY: Manages, supervises, and coordinates the activities, at the field level, of all assigned Security Officer(s); Executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedure; ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned by the Operations Manager or Account Manager: * Provides the first line of supervision during those hours when an Operations Staff member is not on duty; * Works as armed, uniformed officer and is able to legally carry a firearm; * Has a working knowledge and understanding of the Specific and General Post instructions for all Branch posts. Has practical knowledge of all additional and emergency post instructions that are called for by the client; * Patrols Branch assigned posts and accounts, using company provided vehicle; * Has authority invested in them to make decisions that are in compliance with Walden policies; * Has the authority to relieve any security officer that is in violation of Walden rules/regulations/ procedures; * Provides shift supervision of all posts and the security officers, including the Roving patrols on duty during that time, randomly visiting post/accounts and performing inspections of the security officers manning the posts; * Conducts inspections of Posts and Security Officer(s) for proper compliance with the specific Post Orders, Walden procedures and general knowledge of post assignment; * Assists in conducting on-the-job-training for newly assigned security officers as necessary; * Responds to building/facility and bank alarms upon request throughout the assigned area and ATM alarms as required; * Responds to urgent client needs/requests for services or changes to services; * Informs the Operations Manager of matters/issues that cannot wait until the next workday; * Ensure delivery and posting of weekly security officer(s) schedules at each post; * Records the daily events of their post on the Daily Inspection Report (DIR) which will be reviewed daily by the Operations Manager and QA Manager; * Fills any post that becomes open during their shift of duty with an off duty security officer. Works the shift of any posts that cannot be filled, until such time as a post qualified security officer can be scheduled; * Examines doors, windows, and gates of assigned posts to determine that they are secure; * Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts; * Registers at watch stations to record time of inspection trips and contracted random inspections. SUPERVISORY RESPONSIBILITIES: Receives general direction from the Branch Operations Manager, Quality Assurance and General Manager. Exercises direct supervision over branch Security Officer(s). Provides input to the management in regards to operation, status of posts and Security Officer(s). The Field Supervisor serves as the senior Walden Security supervisory representative for all security officers working during the hours the branch offices are closed.

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Full Time Sales Floor Dept Supervisor

Lowe's Companies, Inc. Birmingham AL, 35202

Position Summary The Sales Floor Dept Supervisor is primarily responsible for leading and enabling a team of associates to deli...

Posted 4 days ago

Position Summary The Sales Floor Dept Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, managing performance, and ensuring adequate department coverage at all times. The Sales Floor Dept Supervisor has responsibility for both customer facing activities (e.g., greeting customer, clarifying needs and identifying solutions, closing sales) and non-facing activities (e.g., downstocking, inventory management, area recovery). The individual in this role ensures his/her area of the store is in-stock and customer ready at all times while inspiring engaging, customer-focused behavior and driving his/her team to achieve sales and margin goals. The Sales Floor Dept Supervisor must keep management informed, delegate and follow-up on daily tasks, and maintain a clean, safe and secure work environment. In addition to supervising associates in his/her own area, the Sales Floor Dept Supervisor must lead associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store, or serve as manager-on-duty (MOD). Job Requirements This is an hourly full time role generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store. Requires morning, afternoon, and evening availability any day of the week. Requires physical ability to move large, bulky and/or heavy merchandise with or without a reasonable accommodation. Also requires physical ability to perform tasks that may require prolonged standing, sitting, and/or walking with or without a reasonable accommodation. Minimum Qualifications High School Diploma Three (3) years of experience in a retail environment OR 5 years of experience in a retail environment 1 year of experience in customer service Experience providing direction or supervision to teams (with or without direct report responsibility) Experience supporting or participating in the process of training, mentoring and developing associates Experience working cross-functionally Strong working knowledge of Microsoft Office Preferred Qualifications Three (3) years of retail customer service experience Experience in a leadership role with direct report responsibility Experience working in the home improvement retail sector Experience working in a fast paced, dynamic retail environment Experience in key carrying role with manager-on-duty responsibilities Experience using store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.) Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Apply Now Save Job View Saved Jobs Email Job

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Customer Happiness And Insurance Billing Specialist - Pacific Time

Group Housing / Reservations Supervisor

Nursing Supervisor

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Sales Floor Dept Supervisor

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Quality Assurance Supervisor - Pharma/Food/Med Device

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Full Time Sales Floor Dept Supervisor

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