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Operations Supervisor

Description Position Summary: This individual is primarily responsible for ensuring store merchandising standards is achieved o...

Posted 2 weeks ago

Description Position Summary: This individual is primarily responsible for ensuring store merchandising standards is achieved of all products. Responsibilities also include proper maintenance of off sales floor support areas that contribute to successful achievement of sales floor merchandising and service standards. Role Qualifications: * Demonstrate ability to coach and lead a team committed to operational excellence to drive profitable year over year sales and margin * Have a clear understanding of merchandising and retail operations * Possess ability to monitor associate productivity and efficiency achievement, as well as ability to perform required tasks * Ability to assist associate development, and adapt to changing business and service needs * Ability to identify and correct discrepancies in consistency of program execution * Able to identify how to properly align associate resources, and complete required tasks when resources are not available * Able to monitor and anticipate store needs for supplies required to operate daily functions * Able to identify customers' needs, and balance with operational requirements to provide customer experience standards * Possess strong space optimization and organizational skills for product and fixture storage * Champion of Staples values: Own it, Say it like it is, Be Caring, keep it simple, and Work together * Able to work a flexible schedule * Adheres to all company policy and procedures Qualifications Required: * 1 year previous experience selling products or services * Previous experience leading teams and/or supervising others * Ability to work a flexible schedule Preferred skills and experience: * Associate or Bachelor's degree course work * Three to five years of key holder experience within a retail environment Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples

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Operations Supervisor

Chemtrade Lgst5.25Db Decatur AL, 35602

Operations Supervisor Location: Decatur, AL Reports To: Plant Manager Role: Salaried SCOPE OF POSITION The operatio...

Posted 3 weeks ago

Operations Supervisor Location: Decatur, AL Reports To: Plant Manager Role: Salaried SCOPE OF POSITION The operations supervisor is the leader of the operations department. Troubleshoot and resolve equipment and operating problems. Review operating data daily. Monitor raw material utilization and production yields to ensure most efficient utilization of materials and optimization of quality products. Monitor and ensure environmental compliance for all areas of operation; air, water, and solid. Support and participate in Responsible Care programs to maintain safe working conditions for employees and the environment. Prepare, update and review operation procedures to ensure safe and efficient operation of the facility. Coordinate operations activities to meet department goals involving budgets, production schedules and raw materials consumptions. RESPONSIBILITIES Plant Operations: 50% * Provide effective daily direction to the operations team ensuring clear expectations are established and met each day. Regularly follow up during the day to ensure tasks are completed in a safe and efficient manner (i.e. work permits, instructions, etc.) and that high housekeeping standards are maintained. * Actively drive recognition and rewarding of positive performance by plant personnel. * Participate, and in many cases lead all meetings pertaining to plant operations. * Participate in all equipment modifications or new equipment coming on line in the plant. * Conduct timely and thorough inspections of plant activities and areas and provide timely response to ensure that deficiencies are addressed. * Assists maintenance and the Plant Manager in planning and coordinating any outages. * Create, review and update plant operating procedures as required. * Ensure products meet ISO and NSF requirements. * Assist in maintaining bulk and smaller quantity chemicals used in making chemical blends. * Assume responsibility for maintaining the lab, testing equipment, and chemical inventories. * As required will need to work evenings or weekends during plant outages, upsets, and abnormal resource issues. Environment, Health & Safety: 20% * Assist in the development and communication of job safety analyses for plant processes * Respond to ESH incidents through prompt and thorough reporting, incident investigation, and root cause identification and action item implementation. * Assist in tracking and communication of EHS performance metrics. * Provide leadership, guidance and mentoring to the operations team to develop a culture committed to safety, environmental awareness and continuous improvement, consistent with the ethic of Responsible Care. * Support and develop strategies to effectively implement company and plant goals and objectives (i.e. Responsible Care, RC-14001, operations improvement initiatives). * Maintain a working knowledge of company policies, plant procedures, environmental regulatory and permit requirements and other applicable regulations and standards. * Keep assigned safety procedures, training and education materials up to date. * Participate in providing site training as required. People Management: 20% * Maintain and hold reports accountable to clear performance standards. * Promptly address potential performance issues through regular coaching, development plans and the "Progressive Discipline Policy" detailed in the Work Rules and Regulations. * Manage the operations training and education process to ensure the operators possess the knowledge and competencies to perform their job. * Train and/or ensure operators are trained to perform their duties safely and participate in all training initiatives as required * Process Improvement/ Cost Efficiency & Documentation: 10% * Keep Standard Operating Procedures, training manuals, and other operational related materials up to date. * Maintain training and competency verification records for all operators. * Review the daily operating, log sheets, trends and log book to ensure environmental and process key control parameters are in control and deviations are followed up on to ensure the root cause is promptly addressed. * Assist Plant Manager with C.A.R. (capital project) work and design and evaluate unit operations for process improvements. * Identify and initiate opportunities for improvement and provide troubleshooting support. * Monitor key performance indicators to ensure period costs are maintained in control and on plan. * Prepare assigned management reports. Process Improvement/ Cost Efficiency & Documentation: 10% * Keep Standard Operating Procedures, training manuals, and other operational related materials up to date. * Maintain training and competency verification records for all operators. * Review the daily operating, log sheets, trends and log book to ensure environmental and process key control parameters are in control and deviations are followed up on to ensure the root cause is promptly addressed. * Assist Plant Manager with C.A.R. (capital project) work and design and evaluate unit operations for process improvements. * Identify and initiate opportunities for improvement and provide troubleshooting support. * Monitor key performance indicators to ensure period costs are maintained in control and on plan. * Prepare assigned management reports. REQUIREMENTS * Bachelor of Science Degree. Chemical or Mechanical Engineering preferred. * 10-15 year's experience may be considered in lieu of a degree. * Minimum 5+ years' experience in a related management position preferred. * Plant operations/maintenance background in the chemical industry or solid knowledge and experience in chemical plant operations. * Strong communication, interpersonal and organizational skills. * Effective written and oral communication skills. * Ability to act independently and on your own initiative. * Excellent problem solving skills. * Committed to continuous improvement of safety, environment, customer service, operations and quality performance. * Knowledgeable and effective in the use of standard computer software programs and database systems. #Chemtrade123 #ZR COMPANY OVERVIEW People First! By joining our team, you will have the chance to be part of a vibrant and growing company. We offer an exciting work atmosphere and opportunities for professional development. At Chemtrade, we take pride in rewarding our employees for their commitment, performance and hard work by offering a variety of programs and services. We offer a comprehensive and very competitive health and wellness program, including medical, dental, paid vacation and a fitness activity subsidy. Our unique culture enables employees to thrive in a supportive and engaging workplace. Employee engagement is not just something we talk about at Chemtrade, but fulfilled through exciting programs like Employee Recognition and Rewards (CHEers!), and Chemtrade University. Our friendly work environment fosters positive interaction amongst employees within and throughout different departments and locations. We treat our employees with fairness and equity. We value diversity, recognize the benefits of an inclusive work environment and pride ourselves on our commitment to the Health and Safety of our employees and the communities we work in through Responsible Care®. Chemtrade is an Equal Opportunity Employer Chemtrade is committed to fair and accessible employment practices and will, where possible, provide accommodations for persons with disabilities.

F

Maintenance Supervisor

Federal-Mogul Corporation Athens AL, 35612

DUTIES AND RESPONSIBILITIES: * Candidates must have permanent work authorization in the U.S. (NO sponsorship is available for thi...

Posted 3 days ago

DUTIES AND RESPONSIBILITIES: * Candidates must have permanent work authorization in the U.S. (NO sponsorship is available for this position) * Federal Mogul's Sealing and Gaskets business is looking for an experienced Maintenance Supervisor who will be responsible for motivating and ensuring that the shift's maintenance technicians are ready to perform their job each day and for determining who works on each maintenance task. This position is also responsible for contributing to a safe work place and minimizing negative impacts by complying with the EHS policies, procedures, work instructions outlined in our plant in Athens, AL. An ideal candidate would be an experienced and degreed supervisor with hands on experience in a fast-paced manufacturing environment in a maintenance capacity. This person will report to the Value Stream Manager and will become a valued member of our Maintenance team therefore, opportunities for advancement are strong. We are ready to act immediately on those candidates who are the best fit for the role. You'll first hear from someone in Talent Acquisition and then the next step will be a personal interview with our Athens management team. We pride ourselves on moving through processes quickly, and you can be sure of transparency and prompt communication throughout. Job Responsibilities: * Responsible for electrical and mechanical equipment layouts and modification of facilities and equipment within the plant. * Assist Maintenance and Engineering in obtaining tools and equipment, troubleshooting/repairing production equipment and equipment failures and quickly eliminating identified constraints. Facilitate failure analysis process for their assigned lines. * Controls a preventive maintenance program to maintain production machinery and equipment in proper working condition. * Works with plant and facility engineers for plant maintenance and special projects. * Maximize internal customer satisfaction and team's safety, effectiveness and job satisfaction and minimize maintenance costs and optimize MRO inventory. * Ensures compliance with all EHSMS policies and procedures and instructs on safe work practices and promotes safety consciousness while practicing safety procedures, enforcing all policies. * Sees that company policies and programs are effectively communicated and promotes a positive employer-employee relation. REQUIREMENTS: Education: Bachelors in Mechanical Engineering, Industrial Engineering, Electrical Engineering, or related Engineering field required. Skills & Experience: * Minimum 5 years as a maintenance mechanic or journeyman in a manufacturing environment. * Experience in Electrical or Mechanical Engineering/repair with machine tool maintenance. * Previous experience in a supervisory role preferred. * Exceptional time management and organizational skills. * Extensive knowledge and experience with hydraulics, pneumatics, statistics, mechanical and electrical engineering are needed. * Work requires ability to delegate assignments, supervise, and train employees in order to meet deadlines. Federal-Mogul Holdings Corporation is a leading global supplier of original and aftermarket equipment for the automotive, aerospace, mining, marine and industrial markets. Founded in 1899 in Detroit, MI., Federal Mogul has more than 53,000 employees globally and maintains its world headquarters in Southfield, MI. The company's products and services enable improved fuel economy, reduced emissions and enhanced vehicle safety. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

A

Shift Supervisor (Part-Time)

Autozone, Inc. Athens AL, 35612

Position Summary AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensu...

Posted 1 week ago

Position Summary AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Part-Time Shift Supervisors will exceed customer's expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities * Assists Store Manager with supervising, training and developing store personnel * Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts * Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised * Delegates and ensures store merchandising tasks are completed in a timely manner * Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability * Ensures all company policies, and loss prevention procedures are followed * Utilizes ZNET to help customers locate merchandise or find suitable alternatives * Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) * Monitors cash flow, inventory and security control * Maintains sales productivity, store appearance and merchandising standards * Conducts and reviews all opening and closing procedures * Manages emergency situations and conduct proper emergency procedures * Follows proper accident procedures * Provides feedback regarding AutoZoner performance to the store manager * Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment * Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment * Processes returns and effectively manages inventory * Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner * Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements * High School diploma or equivalent * ASE Certified preferred * Demonstrates high level of integrity * Excellent communication and decision making skills * Ability to drive customer service

H

Supervisor Logistics

Harbor Freight Tools Decatur AL, 35602

Our Supervisors support the management team in order to maximize the financial output of the store through the optimization of tal...

Posted 1 week ago

Our Supervisors support the management team in order to maximize the financial output of the store through the optimization of talent, operational execution and delivery of a rewarding experience for customers and associates. Our Supervisors are part of a team of high‐achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Supervisor position and model Harbor Freight Tool's Core Principles. Responsibilities Profit Maximization: * Drive sales to exceed financial goals * Drive productivity and efficiency to achieve desired results * Prepare and successfully execute special events Operational Execution: * Is a Subject Matter Expert in all operational processes and proficient in assigned areas of responsibility * Inspect and coach adherence to Standard Operating Procedures * Lead timely and accurate completion of workload * Ensure compliance to company policies and procedures Talent Optimization: * Train associates for job proficiency and expected behaviors * Coach associates and provide timely feedback * Support a team-driven atmosphere Customer Experience: * Ensure and model a helpful customer experience * Ensure items are in-stock * Ensure items are priced right * Maintain a safe, clean, and organized store Success Drivers Drive For Results: * Sets priorities and translates goals into action plans * Consistently pushes self and others for results * Manages internal and external communications Directing Others: * Is good at establishing clear directions * Distributes workload appropriately * Is a clear communicator Motivating Others: * Creates a climate in which people want to do their best * Motivates and inspires direct reports and teams * Makes each individual feel their work is important Timely Decision Making: * Makes sound decisions in a timely manner, sometimes with incomplete information under tight deadlines and pressure Customer Focus: * Acts with internal and external customers in mind * Understands and teaches how operational execution directly affects the customer experience * Establishes and maintains relationships with customers and associates through respectful and effective communication Shared Duties Profit Maximization: * Review results utilizing reporting including Scorecard * Adjust daily schedule based on business needs * Ensure adherence to Loss Prevention policies * Reduce risk and protect assets in compliance with the Operational Audit * Lead, coach, and participate in execution of special event playbooks * Maintain security of physical building, sensitive data, and IT equipment to policy * Ensure compliance to Injury Illness Prevention Program; recognize and resolve safety hazards * Execution of Physical Inventory Standard Operating Procedure Talent Optimization: * Commitment to continued learning and self-development * Participate in leadership meetings * Train new hires * Train existing associates on new initiatives * Coach behaviors for desired results * Provide input on associate performance to the management team * Ensure completion and submission of timecard edit forms as needed * Ensure compliance to meal and rest break policy Operational Execution: * Execute and validate Daily Download * Review all communications and take appropriate action * Complete and verify deposits, change orders and cash pick ups * Complete point of sale opening and closing procedures * Approve point of sale returns, voids, and overrides * Take appropriate action during business interruptions and emergencies * Ensure Merchandise Management expectations are consistently met * Complete forklift certification and operate as needed * Completion of inventory adjustments * Complete and maintain callbacks and pullbacks * Process defects, destroy, special handling returns, managed waste, and open box in adherence to policies Customer Experience: * Serves as the Leader on Duty as scheduled * Ensure Customer Experience expectations are consistently met * Friendly * Available * Quick * Lead, coach, and participate in sales-driving behaviors: * Name Collection * Extended Service Plan Program * Inside Track Club Program * Proactive and timely resolution of customer issues * Manage and respond to lines at checkout * Efficient processing of point of sale transactions * Validate completion of daily cleaning checklist * Supervise and participate in store recovery standards Position-Specific Duties - Logistics * Drive and coach program execution and results: * Planograms/Display Planner * Pricing * Ensure stockroom meets Store Standards * Recommend store supplies * Drive and coach program execution and results in accordance with Standard Operating Procedure: * Floor First Receiving * Replenishment * Recalibration * Cycle Counts * Other duties as assigned Experience: * One year experience in retail leadership preferred Education: * Technical, Trade, or Vocational degree or High School graduate/Equivalent or 2 years Management or Functional Experience Physical Requirements: * Ability to communicate with customers and associates in person and via e-mail and telephone. * Ability to intermittently lift, push and/or pull up to 50 pounds. * Requires standing and moving for an entire shift. * Ability to lift, bend, kneel, climb, crawl and/or twist. * Ability to safely climb up and down a ladder. Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP. Availability: * Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business. Regular attendance is an essential function of the job.

G

RN Supervisor (Full Time)

Genesis Healthcare LLC Decatur AL, 35602

This employee has the responsibility for coordination of total customer care. RN Nursing Supervisor performs responsible super...

Posted 5 days ago

A

Shift Supervisor (Full-Time)

Autozone, Inc. Decatur AL, 35602

Position Summary AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring ...

Posted 1 week ago

Position Summary AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Shift Supervisors exceeds customer's expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities * Assists Store Manager with supervising, training and developing store personnel * Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts * Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised * Delegates and ensures store merchandising tasks are completed in a timely manner * Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability * Ensures all company policies, and loss prevention procedures are followed * Utilizes ZNET to help customers locate merchandise or find suitable alternatives * Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) * Monitors cash flow, inventory and security control * Maintains sales productivity, store appearance and merchandising standards * Conducts and reviews all opening and closing procedures * Manages emergency situations and conduct proper emergency procedures * Follows proper accident procedures * Provides feedback regarding AutoZoner performance to the store manager * Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment * Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment * Processes returns and effectively manages inventory * Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner * Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements * High School diploma or equivalent * ASE Certified preferred * Demonstrates high level of integrity * Excellent communication and decision making skills * Ability to drive customer service

C

Shift Supervisor Management Trainee

CVS Health Athens AL, 35612

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level super...

Posted 2 weeks ago

Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

S

Print & Marketing Supervisor

Staples Decatur AL, 35602

Description Position Summary: Responsible for creating and maintaining a successful Inspired Selling culture in the Copy & P...

Posted 2 weeks ago

Description Position Summary: Responsible for creating and maintaining a successful Inspired Selling culture in the Copy & Print Center that is committed to delivering results by providing solutions to customers by managing relationships. This critical role is accountable for achieving key metrics to include profitable sales and margin, customer satisfaction (including quality production), associate satisfaction and turnover reduction. Serve as the leader for the Copy & Print department. General Purpose: Drive profitable sales growth through team development, quality production and operational effectiveness. Role Qualification: * Leadership: Proven track record of leading a selling operation (i.e., financial acumen, sales principles and strategy execution) * People: Confidence in leading a department and promoting a culture that consistently exceed customer & company expectations (i.e., train, develop, coach, stretch) * Selling: Exhibits inspired or advanced level of selling behaviors in all interactions with business customers (i.e., in person, via phone or email). Experience using financial metrics to increase profitable sales (more sales, less waste). Uses Salesforce regularly to maintain and grow relationships with business customers. * Print Production: Experience working in a selling & production environment. Passion for technology, production, workflows * Operations: Experience managing multiple priorities and leading the execution of operational tasks. Flexible and adaptable to change current or institute new processes as the Copy & Print business grows. Willingness to work a flexible schedule to meet the customer and business needs Position Responsibilities: * Leadership: Serves as a leader within the retail organization with direct accountability to the Copy & Print Center. Runs a profitable, efficient and effective sales operation through effective people management. Provides feedback and coaching to all Copy & Print associates to build strength, relationships and capability. Takes personal accountability for the retention, development and performance of the CPC team. Partners with General Manager and Sales and Services Manager on Business Discount Program and additional programs as needed. Communicates regularly with copy and print team, store managers and is regularly networking with all associates in order to grow book of business. * People: Involved in the selection, recruitment and performance assessments of CPC associates * Selling: Champions Copy & Print selling programs; Exhibit and Inspired Selling behaviors in all interactions and communications with customers, associates and management and coaches team of associates to do the same; Serves as a Selling and Service role model for whole store. Achieve all sales & service goals and drives DPT through presenting solutions and rigorous utilization of Salesforce.com to grow relationships that result in BDP Net Incremental sales. Respond and resolve customer requests and concerns * Print Production: Oversees print production to ensure customers receive quality jobs done right the first time. Follows the Copy & Print Quality First process, a proven production workflow. Conduct Daily Quality Walks every shift and provide positive reinforcement and coaching for deficiencies * Operations: Responsible to make sure all operational policies and processes are followed (i.e., machine maintenance, supplies, click counts, UPS reconciliation). When possible, delegates operational tasks to Copy & Print team. Active in copy & print associate scheduling process. Stay current on new Copy and Print technologies, products and services. High degree of comfort working with production machinery and customer management systems including Salesforce.com. High integrity and ethical behavior as a keyholder for the store Qualifications Essential Skills and Experience: * Managing Execution - Strives for perfect quality on all orders from preproduction through post production. Aligns own work plan with core plans and processes of the department; Holds people accountable for achieving goals and conveys clear expectations * Focus on Service - Experience selling to business customers; Service oriented coaching. * Engage & Inspire - Team player; Considers recognition a must in any work environment Developing Others and Team Capabilities Provide training, coaching, feedback and guidance to enhance individual and team behavior and skill development. Projects a positive image and serves as a role model for others * Listens Attentively - Is fully engaged in conversation when working with customers * Build Relationship - Demonstrate a genuine interest in people, their business and print/office supply needs. Create and cultivate a web of relationships with people across a variety of functions and locations within Staples. Teaches new associates and team skills to engage with customers to identify and solve their needs * Drive for Results - Accountable for Copy & Print sales, margin, retention and overall satisfaction. Puts in sustained effort to accomplish desired results. Experience and interest in using reports and metrics to shape vision, goals/objectives * Adaptability - Flexible and adaptable to change current path based on customer need or new process/system. Remains calm/reasonable amidst tense/stressful situations * Leveraging Diversity - Works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs Basic Skills and Experience: * Must have basic computer skills * Three to Five year of key holder experience within a retail environment preferred Reporting to this Person: No direct reports environment Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples

A

Shift Supervisor (Part-Time)

Autozone, Inc. Madison AL, 35758

Position Summary AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensu...

Posted 1 week ago

Position Summary AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Part-Time Shift Supervisors will exceed customer's expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities * Assists Store Manager with supervising, training and developing store personnel * Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts * Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised * Delegates and ensures store merchandising tasks are completed in a timely manner * Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability * Ensures all company policies, and loss prevention procedures are followed * Utilizes ZNET to help customers locate merchandise or find suitable alternatives * Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) * Monitors cash flow, inventory and security control * Maintains sales productivity, store appearance and merchandising standards * Conducts and reviews all opening and closing procedures * Manages emergency situations and conduct proper emergency procedures * Follows proper accident procedures * Provides feedback regarding AutoZoner performance to the store manager * Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment * Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment * Processes returns and effectively manages inventory * Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner * Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements * High School diploma or equivalent * ASE Certified preferred * Demonstrates high level of integrity * Excellent communication and decision making skills * Ability to drive customer service

Operations Supervisor

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