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Member Services Representative

Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness ...

Posted 3 days ago

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AL Customer Service Representative

Family Dollar Stores, Inc. Athens AL, 35612

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted Yesterday

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Customer Service Representative

Pizza Hut Rogersville AL, 35652

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you. App...

Posted Yesterday

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Client Service Representative I

Ciox Decatur AL, 35602

CIOX Health is currently seeking qualified professionals for aClient Service Specialistto process medical records requests at a local facility. Purpose This is an entry l...

Posted 2 days ago

Job Description CIOX Health is currently seeking qualified professionals for aClient Service Specialistto process medical records requests at a local facility. Purpose This is an entry level position responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patients right to privacy by ensuring that only authorized individuals have access to the patients medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Duties and responsibilities * Receives incoming requests for information and responds to requests by opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries in a timely manner. * Date stamps all requests and highlights pertinent data to facilitate processing. * Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines. * Completes release of information requests including retrieving patients medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations. * Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. * Maintains equipment in excellent operating condition (inside and out) and troubleshoot equipment issues with assistance from the Help Desk department. Provides excellent customer service by being attentive, respectful and professional at all times; insures understanding of customer request and follows-through as promised; being proactive in identifying and addressing member concerns, or problems. * Demonstrates helpful and effective telephone etiquette and customer service skills by providing appropriate information to callers. * Maintains a neat, clean, and professional personal appearance and observes the dress code established by the Company or the member facility. * Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area, and insures adequate supplies to meet customer requests. * Maintains working knowledge of the current state laws regarding fee structure, and HIPAA regulations as well as facility policies and procedures in regards to release of information. * Ability to maintain regular attendance and punctuality as scheduled. Notifies Manager, Operations and/or Supervisor if unable to adhere to daily schedule. Adheres to all Company time and attendance policies or applicable law covering meal breaks and rest periods. Records all accurate work hours in the Companys designated time keeping system daily and adheres to the Companys overtime policy and procedures for requesting time off or change in schedule. * Works within scope of position and direction; willingly accepts assignments and is available to take on additional member facilities and assist with ROI backlogs. * Performs responsibilities in accordance with the Companys and member facilities policies and procedures and state and federal labor regulations and works to minimize confidentiality breaches. * Maintains confidentiality, information security and ethical behavior when handling all Company and medical records information during transport, storage and disposal. Will not remove medical records information from member site unless written authorization is provided by the facilitys HIM Director, Company Manager and/or Supervisor and Vice President of Operations. * Attends and participates in required educational training sessions and staff meetings as scheduled and assigned. * Ability to adapt to change and respond to difficult and challenging situations in a professional manner. A * ccepts new assignments willingly to meet business needs. * Communicates with Manager on an on-going basis, providing information and data as requested including members changing needs and requests. * Promptly reports to Manager any customer service concerns and/or any potential HIPAA violations whether actual or perceived. * Informs Manager of site or work difficulties, special project requests from facility, and fluctuating volume in daily workload. * Ability to accurately and efficiently utilize a computer for data input, retrieval of data and all other tasks associated with release of information services and time reporting. * Ability to work with minimum supervision, organize workload and prioritize work tasks to meet production goals. * Ability to recognize emergency situations within context of job duties and communicate potential issues to Supervisor and/or Manager, Operations. Maintains knowledge of safety procedures to ensuring a safe work environment and reports safety concerns to Supervisor and/or Manager, Operations * Maintains a current and valid drivers license and insures personal automobile insurance is in force and will be maintained, in at least the amounts required by state law, on any automobile or transportation that is use in connection with Company duties. * Checks the Companys and other assigned email and communication systems such as REP Online and member assigned email on a daily basis. Utilizes assigned tools within established guidelines. Performs other tasks as assigned including but not limited to working at facilities within 50 miles of principal site as business needs arise. * Adheres to the Companys Code of Conduct and business standards. Job Requirements Qualifications * A High School Diploma or GED is required. * Must be able to communicate effectively in the English language. * Administrative experience in an office setting; previous release of information, medical records, or other related experience in a healthcare environment is preferred. * Proven customer service experience and/or training. * Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel * Ability to understand and become knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards. * Ability to read and comprehend simple, healthcare terminology * Effective verbal and written communication skills. * Effective organizational skills a must * Ability to use fax, copier, microfilm machine, and multiline phone system and other required work tools

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Real Estate Customer Service And Sales Representative

Crye-Leike - Huntsville Athens AL, 35612

A Real Estate Customer Service and Sales Representative is a real estate agent who clients depend on to get them through the purchase and sale of a property. Real estate transa...

Posted 3 days ago

Job Description A Real Estate Customer Service and Sales Representative is a real estate agent who clients depend on to get them through the purchase and sale of a property. Real estate transactions are daunting and complicated so clients need Real Estate Customer Service and Sales Representatives to help them work through how to price their home, get it ready for showings and then find a new home to call their own. In this position, you will advise clients on how to make their home marketable and will provide advice during the home search process to help them find their dream home. Job Responsibilities * Provide amazing customer service to every customer in your portfolio and communicate with them on a regular basis * Advise clients on ways to make their home stand out in the real estate market and provide resources for details such as home improvements, repairs and staging * Work with other Real Estate Customer Service and Sales Representatives when offers are submitted and represent your clients' needs * Keep track of current home sales and listings * Advertise your Real Estate Customer Service and Sales Representative services to the local market About Crye-Leike Crye-Leike has delivered a passionate commitment to unsurpassed service in our communities for over forty years. We inspire our agents to exceed expectations by constantly improving their relationships with clients, responding quickly to their customer needs while conducting business with integrity and trust. We have a network of more than 3,100 sales associates and over 125 offices located throughout a nine-state region: Tennessee, Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, Missouri, and Oklahoma. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have or obtain a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public. Licensed real estate agents affiliated with Crye-Leike work as independent contractors, and they are compensated via a full-commission pay plan.

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AL Customer Service Representative

Family Dollar Stores, Inc. Decatur AL, 35602

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted Yesterday

P

Customer Service Representative

Pizza Hut Decatur AL, 35602

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you. App...

Posted Yesterday

F

Customer Service Representative Decatur Alabama

Family Dollar Stores, Inc. Decatur AL, 35602

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted Yesterday

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Member Services Representative Floating Position

Planet Fitness Madison AL, 35758

Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness ...

Posted 3 days ago

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Service Sales Representative - First Aid And Safety

Cintas Corporation Decatur AL, 35602

Apply now * Start apply with LinkedIn * Apply Now Start Please wait... Date: Mar 30, 2018 Location: Decatur, AL, US, 35601 Company: Cintas Requisition Number: 959...

Posted 2 days ago

Apply now * Start apply with LinkedIn * Apply Now Start Please wait... Date: Mar 30, 2018 Location: Decatur, AL, US, 35601 Company: Cintas Requisition Number: 9598 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety (FAS) to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used and/or outdated products; servicing any safety equipment that requires periodic maintenance; and up-selling products that will benefit the customer and ensure OSHA compliance. Skills/Qualifications Required * Valid driver's license Preferred * Sales experience * Customer service experience Education High School Diploma/GED (+11 years) Our employee-partners enjoy: * Competitive Pay * 401(k)/Profit Sharing/ESOP * Medical, Dental and Vision Insurance Package * Disability and Life Insurance Package * Paid Time Off and Holidays * Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Category: SSR Organization: First Aid and Safety Employee Status: Regular Schedule: Full Time Shift: 1st Shift Nearest Major Market: Decatur Job Segment: Sales Rep, Safety, Customer Service Representative, Sales, Service, Customer Service

Member Services Representative

AL Customer Service Representative

Customer Service Representative

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Client Service Representative I

Real Estate Customer Service And Sales Representative

AL Customer Service Representative

Customer Service Representative

Customer Service Representative Decatur Alabama

Member Services Representative Floating Position

Service Sales Representative - First Aid And Safety

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Client Service Representative I

Real Estate Customer Service And Sales Representative

AL Customer Service Representative

Customer Service Representative

Customer Service Representative Decatur Alabama

Member Services Representative Floating Position

Service Sales Representative - First Aid And Safety

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