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Customer Account Manager

At Aaron’s, we call our assistant manager role _CustomerAccounts Manager_ because this position is so much more than assistant management! Aaron’s provides a fun and positive environment for our associates and a place where

Posted on September 23, 2017

At Aaron’s, we call our assistant manager role _CustomerAccounts Manager_ because this position is so much more than assistant management! Aaron’s provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally! As a Customer Account Manager, you will be essential in helping our customers achieve ownership by providing individualized attention in managing the customer accounts department (responsible for customer renewal payments) and achieving company standards on non-renewal closing percentages. Additional Customer Account Managers help support the overall needs of the store by assisting other associates and acting as key holder in the store manager’s absence. At Aaron’s, you are making a difference—your dedicated attention to each customer helps bring the closer to our mutual goal of ownership. Come see why the difference is personal at Aaron’s, connect with us today! **Job Duties** Personally support every customer to Own it. Manage the collections process Counsel customers to gain timely lease/merchandise renewals Confirm customer identification, collect money and obtain customer signatures on lease agreements Contact customers who have not renewed merchandise agreements Monitor customer payment history and habits and make recommendations to support the customer to ownership Customer Care and Service Maintain customer contact over the phone and through home visits Update customer information and maintain accuracy Store Operations Achieve monthly account goals Review and close lease agreements with customers Act as key holder as necessary Other duties Facilitate returns in collaboration with store manager Clean and certify merchandise in the cleaning station for all merchandise personally returned Additional responsibilities as assigned by management **PositionRequirements** Two years of college or two years of previous management experience Good communication and interpersonal relationship skills Position routinely requires lifting & loading up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Valid driver’s license Good organizational skills Maintain professional appearance Strong telephone manners **As a Potential Aaron’s Associate** You’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers. **About Aaron’s** Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, & quality products and services. Personally and professionally, we hold ourselves to high standards and unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs; donating time, products and services locally and nationally. As a Customer Accounts Manager at Aaron’s, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick days and holidays Unlimited bonus & commission opportunities Five day work week, Sundays always off! Medical, dental & vision insurance 401(K) with company match Life insurance Disability benefits All drivers must comply with the Aaron’s Driver Qualification policy which includes: a satisfactory MVR (driving record), a valid Driver’s License, D.O.T. physical/certification in states that require it. A drug screen and criminal background investigation is required. Aaron’s is an Equal Opportunity Employer

Customer Service Associate II

Lowe's Athens ,AL

Job Description: Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding

Posted on September 23, 2017

**Job Description:** Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Job Requirements CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week. Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays. Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimum Qualifications 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information. Preferred Qualifications Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden). 1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. 1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. 1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden). 1 year experience working in any department at a Lowe's retail store. **Job ID:** 1260628BR **Line of Business:** Store **Job Category:** Retail Associate **Department:** 0082 - Flooring **Employment Type I:** Regular **Employment Type II:** Part-Time **Location #:** 1799 **Location Name:** Athens, AL **City:** Athens **State:** AL **EEO Statement:** Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Customer Service Representative

Pizza Hut Athens ,AL

What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You’re a fun and friendly person who

Posted on September 23, 2017

Sales Representative - Account Manager - Customer Service

Flashbanc Huntsville ,AL

Job Description: Sales Professionals – FlashBanc is seeking an energetic and sales-focused individual to join our National Team of Outside Sales Representatives. If you enjoy meeting new people, supporting

Posted on September 23, 2017

<h3>Job Description</h3><div>Sales Professionals – FlashBanc is seeking an energetic and sales-focused individual to join our National Team of Outside Sales Representatives. If you enjoy meeting new people, supporting local businesses, and building new business relationships then a position with FlashBanc is perfect for you. Our Outside Sales Representatives enjoy uncapped earnings, and a host of channels from which they can earn additional income.As an Outside Sales Representative, you will be speaking to local business owners about their needs and business goals, and communicating how FlashBanc’s solutions can help their business excel in these areas. FlashBanc offers a variety of business solutions that are aimed towards small to mid-size businesses. These solutions range from necessary functions such as credit card processing and POS systems to customer loyalty software and business capital funding.Additional responsibilities of the Outside Sales Representative include:<ul><li>Identifying business needs, and matching those needs with FlashBanc’s solutions</li><li>Explaining FlashBanc’s bundled credit card and customer loyalty/social media marketing services in simple yet effective and persuasive terms</li><li>Developing business relationships with business owners in your area</li><li>Working with an assigned Sales Team for coaching and assistance with the entire sales process</li></ul> RequirementsThe position allows for telecommuting; however, the Outside Sales Representative will be required to travel to local businesses within their community, and set appointments for presentations and to close accounts. Specific requirements include:<ul><li>Interest in B2B sales</li><li>Professional appearance and demeanor</li><li>Excellent customer service and follow-up skills</li><li>Proficiency with basic computer functions</li><li>Reliable transportation a plus</li><li>Ability to pass a background check</li><li>Experience with sales, business development, managing customer relations and/or companies such as Avon, Mary Kay, Vector/Cutco, etc. a plus</li></ul>Benefits of Working with FlashBanc<ul><li>FlashBanc pays its Outside Sales Representatives a competitive commission rate with additional opportunities to make money, such as our Sales Rep Referral Program.</li><li>Residual income that allows you to continue making money</li><li>Professional sales and product training</li><li>A dedicated Corporate Sales Team to support your daily efforts</li><li>No need to clock in – you create your own schedule</li></ul></div>

Customer Service Representative - Full Time

Advance America Decatur ,AL

Overview Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life – with fast access to cash transfers, pre-paid debit cards, loans and tax services – is what

Posted on September 23, 2017

Overview Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life – with fast access to cash transfers, pre-paid debit cards, loans and tax services – is what we’re all about. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: + Competitive Wages + Uncapped Bonus Potential + Life/Health Benefits + 401(k) Savings Plan + Educational Assistance + Paid Vacation/Holidays + Great Schedules + Comprehensive Training To learn more about Advance America visit https://www.advanceamerica.jobs The Customer Service Representative (CSR) position is a performance based, hands-on, customer-focused role that is responsible for completing tasks associated with the center’s daily operation. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally. Responsibilities Customer Service, Sales, & Marketing: Actively assist in meeting the center’s performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required. Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned. Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience. Qualifications Equivalent Education Level Required: High School Diploma or equivalent required; some college preferred. Experience Required: Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections. Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships. Physical Requirements: Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; able to be physically present Monday through Saturday from 8am – 8pm; ability to travel to, be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division) Travel: Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities. Attire: Professional business attire or Advance America logo apparel required. Other: Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, reference check, and drug test. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. Must meet all applicable state and local regulatory requirements. In some states, you may be required to become a notary upon request (at the Company’s expense). Job LocationsUS-AL-Decatur Requisition ID2017-3688 Address1622 Beltline Rd., SW CategoryOperations Customer Service Position TypeRegular Full-Time

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